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The Sutton Place Hotel Vancouver, Vancouver
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Key details
About the Hotel
845 Burrard Street,
Vancouver,
Canada,
V6Z 2K6,
British Columbia
The 5-star Sutton Place Hotel Vancouver in downtown's West End combines European elegance with Boulevard Kitchen & Oyster Bar, an award-winning restaurant, and Sutton Wine Merchant featuring over 700 wine labels and a private tasting room.
Refined Suite Selections
The newly-renovated 481-square-foot Grand Suite at Sutton Place Hotel features a private king bedroom, 4-piece bathroom, two 55-inch TVs, and a living area with pull-out sofa bed. Premium rooms offer 227 square feet with walk-in showers, while Executive Suites span 338 square feet with French doors separating living and sleeping areas.
Award-Winning Dining Options
Boulevard Kitchen & Oyster Bar, led by Iron Chef Champion Alex Chen and Canadian Culinary Champion Roger Ma, earned a Michelin recommendation for its West Coast seafood. The Gerard Lounge offers fireside cocktails in an English club atmosphere.
Wellness and Recreation
Vida Spa specializes in Ayurvedic wellness treatments alongside traditional massages and facials. The indoor pool complex includes a jacuzzi, steam rooms, and seasonal outdoor patio, while the fitness center provides 24-hour access to modern equipment.
Central City Location
The Sutton Place Hotel Vancouver sits 0.2 miles from Vancouver Art Gallery and 1.5 miles from Stanley Park. Key attractions within 1 miles include Granville Island, False Creek, and the downtown business district.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Free Wi-Fi
Free Wi-Fi in rooms
Parking
CAD 48 per day
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Services
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Children's menu
Spa & Leisure
Indoor swimming pool
Sun loungers
Leisure/ TV room
Spa & wellness center
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
845 Burrard Street,
Vancouver,
Canada,
V6Z 2K6,
British Columbia
Map view
street view
845 Burrard Street,
Vancouver,
Canada,
V6Z 2K6,
British Columbia
City landmarks
Parks
Stanley Park
1.6
mi
Broadway Theatre
Granville Island
1.2
mi
Island trip
1.1
mi
Harbor
Canada Place
4800 ft
Aquarium
Vancouver Aquarium
1.3
mi
Stadiums
BC Place
4000 ft
cnr Water & Cambie Sts
Steam Clock
4800 ft
555 West Hastings Street
Harbour Centre Lookout Tower
3900 ft
Square
Gastown
1.3
mi
Museums
Science World at TELUS World of Science
1.4
mi
Harbor
False Creek
4600 ft
200-1226 Hamilton St
Yaletown
4100 ft
Convention Center
Vancouver Convention Centre
3100 ft
1055 Canada Pl
Olympic Cauldron
3900 ft
Garden
Dr. Sun Yat-Sen Classical Chinese Garden
1.2
mi
Market
Granville Island Public Market
1.1
mi
355 Burrard Street
Marine Building
2500 ft
Museums
Roedde House Museum
3100 ft
Parks
Barclay Heritage Square
2900 ft
Libraries
Vancouver Public Library
2600 ft
1800 Morton Ave Morton Park
A-maze-ing Laughter
1.1
mi
1700 Beach Ave
Inukshuk
1.1
mi
Parks
Coal Harbour
5300 ft
Museums
Museum of Vancouver
1.4
mi
Nearby
Gallery
Vancouver Art Gallery Offsite
1100 ft
1610 Robson St Suite 208
Robson Street
1400 ft
Vancouver
Vancouver Downtown
1600 ft
Broadway Theatre
The Orpheum
1600 ft
Gallery
Bill Reid Gallery
1200 ft
Church
Christ Church Cathedral
1100 ft
Restaurants
Italian Kitchen
100 ft
860 Burrard St
JOEY Burrard
200 ft
820 Burrard Street
Boulevard Kitchen & Oyster Bar
100 ft
845 Burrard St
Sala Thai
200 ft
102-888 Burrard St
Gerard Lounge
100 ft
845 Burrard St
Bacchus Restaurant & Lounge
900 ft
845 Hornby St
Black + Blue
1100 ft
1032 Alberni St
Pacifico Pizzeria & Ristorante
500 ft
1708 Davie St
Coast Restaurant
1200 ft
1054 Alberni St
Ballyhoo Public House
600 ft
103-888 Burrard St
Kamei Baru
400 ft
990 Smithe St
Reviews and Ratings
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
7.4
Location
9.4
Service
7.4
Dining
7.2
Guest reviews
6.0/10
based on 5 reviews
4.5/5
based on 3940 reviews
8.7
8.7/10 based on 3289 reviews
#46 of 86 hotels in Vancouver based on Tripadvisor
Elliot
United Kingdom,
March
2025
6.2/10
I enjoyed my stay at The Sutton Place Hotel in Vancouver, with its great location near shops and the waterfront. The staff were friendly and accommodating, offering me access to the spa upon arrival. However, the high parking fees and the charge for in-room Wi-Fi were disappointing. Overall, it was a pleasant experience but not without its drawbacks.
Rooms
8.0
My room was clean and well-appointed, complete with all the essentials I needed. The bathroom was spacious and everything functioned well, though I found the lighting a bit poor without a ceiling lamp. 🛏️
Service
7.0
The staff were very friendly and helpful, providing great service throughout my stay. However, I experienced some confusion over my late check-out request, which was not accommodated without an additional fee.
Location
9.0
The hotel's location was fantastic, centrally situated near all the local attractions and restaurants, making it easy to explore Vancouver on foot. 🌆
Dining
8.0
I enjoyed dining at the hotel, as the food was fresh and well-prepared. However, I did notice some inconsistency in service quality at the restaurant.
Facilities
7.0
The facilities were good, with convenient room service and helpful concierge services. I did wish the gym had more equipment and space, as it seemed a bit limited.
Victoria
United Kingdom,
January
2025
5.4/10
I had a great stay at The Sutton Place Hotel Vancouver, with its perfect location and friendly staff. My room was spacious and mostly clean, but I noticed some areas need a bit of updating. The dining options were decent, though I wished they had a wider selection for breakfast. Overall, it’s a solid choice for a city trip, but there were some hiccups that could use improvement.
Rooms
8.0
I was upgraded to a Residence room, which felt like a cozy one-bedroom apartment. The heated bathroom floor was a nice touch, but the room showed signs of needing a refresh, especially the wallpaper. It was generally clean and well-lit, perfect for my needs.
Service
8.0
The staff were super nice and provided good customer service throughout my stay. However, my request for late check-out caused some confusion, which wasn't ideal. Overall, they were friendly and accommodating in most situations.
Location
9.0
The hotel’s location was spot-on! I loved being within walking distance to shops, restaurants, and even Stanley Park. It made exploring the area so convenient, especially with decent dining options nearby.
Dining
7.0
I found the dining options to be prompt and handy, especially the breakfast at the Boulevard restaurant. However, the buffet selection could have been a bit more varied.
Facilities
7.0
The facilities were fine with self-service laundry and room service available, though I missed having a kettle in my room. They had all the basics, which worked for my short stay.
Ethan
United Kingdom,
December
2024
5.0/10
My stay at The Sutton Place Hotel Vancouver was enjoyable overall. The location was fantastic, putting me right in the heart of downtown. However, I did notice some areas that could use improvement, especially the pool's cleanliness.
Rooms
8.0
I stayed in a Grande Residence room which felt spacious and was equipped with comforts like a kitchen and a heated bathroom floor. Although the layout was slightly different than depicted online, I appreciated having the extra space for our family.
Service
7.0
The staff service varied. while the bellman and restaurant staff were friendly and attentive, I found the front desk staff a bit short and unhelpful at times, which detracted from the experience.
Location
9.0
The hotel's location is perfect. I was just steps away from great restaurants and shopping. it allowed me to easily explore the city.
Dining
8.0
I dined at Boulevard, and the breakfast options were good. The service was attentive, and I thoroughly enjoyed the convenience of being able to eat there without venturing far.
Facilities
6.0
The hotel offers solid amenities, including room service and self-service laundry. However, I did find the pool's maintenance lacking, with cloudy water and a dirty deck.
Scott
United Kingdom,
October
2024
7.2/10
I had a fabulous stay at The Sutton Place Hotel in Vancouver! The location was perfect for exploring downtown, and the service was really good with friendly staff. However, I did notice that some areas, like the pool and dining options, could use some improvements.
Rooms
8.0
My room was quite spacious and well-equipped, although there were signs of wear, especially in the decor. The bed was very comfortable, making for a cozy stay.
Service
10.0
The staff were incredibly helpful and always willing to please, which made my experience feel more personalized. I even received a birthday treat upon checking in!
Location
10.0
The hotel is centrally located, making it easy for me to visit Rogers Arena and other attractions on foot. Everything I wanted to see was within walking distance.
Dining
7.0
The breakfast served in the restaurant had a nice selection, but I found it a bit overpriced for what was offered. Room service options were somewhat limited as well.
Facilities
6.0
The facilities were decent, but the pool was too cold for my liking, and I found the poolside loungers quite limited, which was a bit inconvenient.
Steven
United Kingdom,
October
2024
6.6/10
I recently stayed at The Sutton Place Hotel for a week while on business, and my experience was a mix of highs and lows. The location is fantastic, with shops and restaurants nearby. but my stay was tarnished by a serious cleanliness issue. While the room was spacious and the staff generally helpful, encountering cockroaches in my suite was simply unacceptable and left me quite disgusted.
Rooms
5.0
The room was spacious and accommodating, though it felt outdated and required a refresh. Unfortunately, the presence of cockroaches in both the kitchen and on the bed ruined my experience.
Service
5.0
The staff were friendly and professional, but the response to my complaint about the cleanliness issue felt dismissive, which was disappointing.
Location
10.0
The hotel's location is perfect for exploring Vancouver, with plenty of restaurants and shopping just a short walk away.
Dining
6.0
Dining options were limited, and though I found the breakfast restaurant service lacking, I did appreciate the coffee restocked daily.
Facilities
6.0
The facilities include room service and laundry, which were convenient, but the overall upkeep could be improved.
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