The Sutton Place Hotel Vancouver, Vancouver - Reviews, Room Options & Prices 2025

Book and save

up to 10%

compared to Booking.com

Key details

About the Hotel

845 Burrard Street, Vancouver, Canada, V6Z 2K6

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Room 1 King Bed

Max:

3 persons

21 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

Deluxe Room 1 King Bed

Max:

3 persons

21 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

Deluxe Room 2 Queen Beds

Max:

4 persons

21 m²

Bed options:

2 King Size Beds

City view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Centre

Vancouver500 m

Airports

Vancouver (YVR) 13.6 km

Boundary Bay (YDT) 29.4 km

Train

Granville Skytrain Station600 m

Waterfront Skytrain Station800 m

Underground

Vancouver City Centre400 m

Burrard500 m

Bus

Bus stop 1.2 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

CAD 48 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Indoor swimming pool
Sun loungers
Leisure/ TV room
Spa & wellness centre

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

845 Burrard Street, Vancouver, Canada, V6Z 2K6

Map view

street view

845 Burrard Street, Vancouver, Canada, V6Z 2K6

City landmarks

Park

Stanley Park

2.5 km

Theatre

Granville Island

2.0 km

Island trip

1.8 km

Harbour

Canada Place

1.4 km

Aquarium

Vancouver Aquarium

2.0 km

Stadium

BC Place Stadium

1.2 km

cnr Water & Cambie Sts

Steam Clock

1.5 km

555 West Hastings Street

Vancouver Lookout

1.2 km

Square

Gastown

2.1 km

Museum

Science World at TELUS World of Science

2.3 km

Harbour

False Creek

1.4 km

200-1226 Hamilton St

Yaletown

1.2 km

Convention Centre

Vancouver Convention Centre

930 m

1055 Canada Pl

Olympic Cauldron

1.2 km

Garden

Dr. Sun Yat-Sen Classical Chinese Garden

2.0 km

Market

Granville Island Public Market

1.8 km

355 Burrard Street

Marine Building

740 m

Museum

Roedde House Museum

940 m

Park

Barclay Heritage Square

870 m

Library

Vancouver Public Library

780 m

1800 Morton Ave Morton Park

A-maze-ing Laughter

1.8 km

1700 Beach Ave

Inukshuk

1.8 km

Park

Coal Harbour

1.6 km

Museum

Museum of Vancouver

2.3 km

Nearby

Gallery

Vancouver Art Gallery Offsite

320 m

1610 Robson St Suite 208

Robson Street

400 m

Vancouver

Vancouver Downtown

480 m

Theatre

The Orpheum

480 m

Gallery

Bill Reid Gallery

360 m

Church

Christ Church Cathedral

330 m

Restaurants

Italian Kitchen

20 m

860 Burrard St

JOEY Burrard

40 m

820 Burrard Street

Boulevard Kitchen & Oyster Bar

30 m

845 Burrard St

Sala Thai

60 m

102-888 Burrard St

Gerard Lounge

30 m

845 Burrard St

Bacchus Restaurant & Lounge

260 m

845 Hornby St

Black + Blue

310 m

1032 Alberni St

Pacifico Pizzeria & Ristorante

130 m

1708 Davie St

Coast Restaurant

350 m

1054 Alberni St

Ballyhoo Public House

180 m

103-888 Burrard St

Kamei Baru

120 m

990 Smithe St

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

7.4

Location

9.4

Service

7.4

Dining

7.2

4.5/5 based on 3940 reviews

#46 of 86 hotels in Vancouver based on Tripadvisor

Elliot

United Kingdom, March 2025

6.2/10

I enjoyed my stay at The Sutton Place Hotel in Vancouver, with its great location near shops and the waterfront. The staff were friendly and accommodating, offering me access to the spa upon arrival. However, the high parking fees and the charge for in-room Wi-Fi were disappointing. Overall, it was a pleasant experience but not without its drawbacks.

Rooms

8.0

My room was clean and well-appointed, complete with all the essentials I needed. The bathroom was spacious and everything functioned well, though I found the lighting a bit poor without a ceiling lamp. 🛏️

Service

7.0

The staff were very friendly and helpful, providing great service throughout my stay. However, I experienced some confusion over my late check-out request, which was not accommodated without an additional fee.

Location

9.0

The hotel's location was fantastic, centrally situated near all the local attractions and restaurants, making it easy to explore Vancouver on foot. 🌆

Dining

8.0

I enjoyed dining at the hotel, as the food was fresh and well-prepared. However, I did notice some inconsistency in service quality at the restaurant.

Facilities

7.0

The facilities were good, with convenient room service and helpful concierge services. I did wish the gym had more equipment and space, as it seemed a bit limited.

Victoria

United Kingdom, January 2025

5.4/10

I had a great stay at The Sutton Place Hotel Vancouver, with its perfect location and friendly staff. My room was spacious and mostly clean, but I noticed some areas need a bit of updating. The dining options were decent, though I wished they had a wider selection for breakfast. Overall, it’s a solid choice for a city trip, but there were some hiccups that could use improvement.

Rooms

8.0

I was upgraded to a Residence room, which felt like a cozy one-bedroom apartment. The heated bathroom floor was a nice touch, but the room showed signs of needing a refresh, especially the wallpaper. It was generally clean and well-lit, perfect for my needs.

Service

8.0

The staff were super nice and provided good customer service throughout my stay. However, my request for late check-out caused some confusion, which wasn't ideal. Overall, they were friendly and accommodating in most situations.

Location

9.0

The hotel’s location was spot-on! I loved being within walking distance to shops, restaurants, and even Stanley Park. It made exploring the area so convenient, especially with decent dining options nearby.

Dining

7.0

I found the dining options to be prompt and handy, especially the breakfast at the Boulevard restaurant. However, the buffet selection could have been a bit more varied.

Facilities

7.0

The facilities were fine with self-service laundry and room service available, though I missed having a kettle in my room. They had all the basics, which worked for my short stay.

Ethan

United Kingdom, December 2024

5.0/10

My stay at The Sutton Place Hotel Vancouver was enjoyable overall. The location was fantastic, putting me right in the heart of downtown. However, I did notice some areas that could use improvement, especially the pool's cleanliness.

Rooms

8.0

I stayed in a Grande Residence room which felt spacious and was equipped with comforts like a kitchen and a heated bathroom floor. Although the layout was slightly different than depicted online, I appreciated having the extra space for our family.

Service

7.0

The staff service varied. while the bellman and restaurant staff were friendly and attentive, I found the front desk staff a bit short and unhelpful at times, which detracted from the experience.

Location

9.0

The hotel's location is perfect. I was just steps away from great restaurants and shopping. it allowed me to easily explore the city.

Dining

8.0

I dined at Boulevard, and the breakfast options were good. The service was attentive, and I thoroughly enjoyed the convenience of being able to eat there without venturing far.

Facilities

6.0

The hotel offers solid amenities, including room service and self-service laundry. However, I did find the pool's maintenance lacking, with cloudy water and a dirty deck.

Scott

United Kingdom, October 2024

7.2/10

I had a fabulous stay at The Sutton Place Hotel in Vancouver! The location was perfect for exploring downtown, and the service was really good with friendly staff. However, I did notice that some areas, like the pool and dining options, could use some improvements.

Rooms

8.0

My room was quite spacious and well-equipped, although there were signs of wear, especially in the decor. The bed was very comfortable, making for a cozy stay.

Service

10.0

The staff were incredibly helpful and always willing to please, which made my experience feel more personalized. I even received a birthday treat upon checking in!

Location

10.0

The hotel is centrally located, making it easy for me to visit Rogers Arena and other attractions on foot. Everything I wanted to see was within walking distance.

Dining

7.0

The breakfast served in the restaurant had a nice selection, but I found it a bit overpriced for what was offered. Room service options were somewhat limited as well.

Facilities

6.0

The facilities were decent, but the pool was too cold for my liking, and I found the poolside loungers quite limited, which was a bit inconvenient.

Steven

United Kingdom, October 2024

6.6/10

I recently stayed at The Sutton Place Hotel for a week while on business, and my experience was a mix of highs and lows. The location is fantastic, with shops and restaurants nearby. but my stay was tarnished by a serious cleanliness issue. While the room was spacious and the staff generally helpful, encountering cockroaches in my suite was simply unacceptable and left me quite disgusted.

Rooms

5.0

The room was spacious and accommodating, though it felt outdated and required a refresh. Unfortunately, the presence of cockroaches in both the kitchen and on the bed ruined my experience.

Service

5.0

The staff were friendly and professional, but the response to my complaint about the cleanliness issue felt dismissive, which was disappointing.

Location

10.0

The hotel's location is perfect for exploring Vancouver, with plenty of restaurants and shopping just a short walk away.

Dining

6.0

Dining options were limited, and though I found the breakfast restaurant service lacking, I did appreciate the coffee restocked daily.

Facilities

6.0

The facilities include room service and laundry, which were convenient, but the overall upkeep could be improved.